Orders & Delivery FAQ
Can I browse and buy products from your warehouse directly?
We are a global procurement company that specializes in worldwide shipping from our network of warehouses. To ensure timely delivery, we will ship your order from the warehouse of the responsible supplier near to your country. In the event that the desired product is out of stock at that warehouse, we will swiftly relocate it to another warehouse and ship it from there. Therefore, your orders may be shipped from different countries. Thank you for your inquiry and understanding.
Rest assured that our dedicated team conducts thorough inspections of all products before shipment to maintain the highest quality standards. We are committed to providing you with the best experience possible.
Due to concerns around maintaining the flow of business and practicing social distancing we ask that you please note that the browsing and purchasing of products is available on our website only, we do not have a physical store, showroom or payment facilities at our factory.
Below are the estimated shipping times for in-stock merchandise to be shipped from our warehouses. Those In-stock merchandise may have different processing times, which will be listed online within the product’s description. Total order fulfillment time can be estimated accordingly.
Shipping Time
|
Shipping Method |
Region |
Delivery Time |
Peak Season Delivery Time(business days) |
|
Postal Service-No Tracking |
Brazil, Russia, Italy, Argentina, Chile, Mexico |
15-35 |
20-45 |
|
All Other Countries |
10-20 |
15-30 |
|
|
Expedited Postal |
Russia, Brazil |
10-25 |
|
|
Latin America (excluding Brazil) |
7-15 |
||
|
All Other Countries |
5-8 |
||
|
*Priority Line |
The United States |
4-7 |
|
|
Expedited Express |
Worldwide (excluding Russia, Brazil & Greece) |
3-5 |
|
All our products are proudly made with love and care, so please allow up to 2 – 12 working days. Important to note is we only start with preparing your order once we’ve received payment, so the sooner we can start preparing your order, the sooner we get that out of the way
All our prices are VAT INCLUSIVE and EXCLUDE TRANSPORT Costs. Unfortunately we don’t accept any cash deposits.
What kind of address do I need?
When you register, please give us your physical address for Courier delivery, we regrettably don’t send to PO Boxes.
PAYMENT OPTIONS ACCEPTED
We have a number of safe and easy ways to pay on purchase your items ordered. You will be prompted to make payment using one of the following methods:
Credit Card/Debit Card, Visa /Master card Diners, American express cards – immediate payments are securely processed.
Bank Transfer (EFT) – Ultimateraw pty Ltd bank account details will be provided on request, you will receive an invoice by email with our bank details after which you can send us your proof of payment to admin@ultimaterawsovereign.com. Please note that Bank Transfer payments could take up to 7 days to clear.
We do not accept cash deposits.
*The product images shown may not be an exact representation of the product.
* ultimateraw reserves the right to change product images and specifications (Including prices) at any time without notice.